Home > All EMR Software
4
Greenway Health PrimeSUITE EHR Software offers many software options for medical practices. Though each has its specific focus, they are still capable of being integrated into one system as multiple modules. The core of the Greenway Electronic Health Records (EHR) software product line is creating a balanced structure to manage the priorities of clinical, administrative and financial solutions.
Greenway Health PrimeSuite is an ambulatory software that provides clinical, financial, and administrative tools and services to clinics and medical practices. Greenway Health offers both on-site servers and cloud-based Electronic Medical Records Software (EMR software). Users are free to choose from one or the other. Cloud-based users of Greenway Health PrimeSuite EMR Software can access files, finish evaluating and writing notes and reports, or send in billing claims even when they aren’t in the clinic. This allows a clinician’s functionality to be flexible and continuous, and not restrained by office timings or space.
Greenway Health EHR PrimeSuite is ICD-10 compliant and certified for Meaningful Use Stages 1 and 2. It is also pre-validated to offer points toward NCQA patient-centered medical home (PCMH) recognition.
Greenway Health PrimeSuite is suitable for not only clinical documentation and primary care, but also supports specialty-specific EMR software including more than 4,000 sharable and customizable templates, ICD coding, and integration with any diagnostic equipment and imaging software.
PrimeSuite EMR Software is primarily used as a tool to measure and improve value-driven care outcomes and workflow improvement. The Greenway Health product line is designed to be user-centric, with supporting decision making at direct points of care as its priority.
Overall
Ease of Use
Customer Support
Functionality
Pros: The billing side is strong and claims management has improved since we started using Greenway PrimeSUITE. It is reliable once workflows are set up properly.
Cons: User interface is dated and often unintuitive. Staff take longer than expected to become comfortable with it.
Verdict: A dependable but uninspiring choice. It gets the job done though staff training is a hurdle.
Kim, Urgent Care Center
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: I like how it allows for detailed note taking which is essential in behavioral health. The flexibility in documentation helps me keep thorough records without feeling constrained.
Cons: I like how PrimeSUITE allows for detailed note taking which is essential in behavioral health. The flexibility in documentation helps me keep thorough records without feeling constrained.
Verdict: Good for specialized practices like ours but the performance issues keep it from being excellent.
Kevin, Harmony Behavioral Health
Sep, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: For OB/GYN I like the patient history tracking and how easy it is to pull up prior visit notes. The medication management feature is straightforward and the system is reliable day to day.
Cons: The interface feels outdated and staff training takes longer than with some other platforms.
Verdict: Not perfect but dependable. It is a middle of the road solution that does the basics well enough without wowing you.
Emily, Coastal Health
Jul, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: One thing I like is that patient information is laid out clearly once you know your way around. It is also stable with few downtime issues.
Cons: Customer support has been hit or miss. At times they are helpful but other times responses feel slow or scripted.
Verdict: Overall Greenway PrimeSuite a decent system for managing a busy geriatric clinic but I wish the support team was more consistent.
Sandra, Midtown Geriatrics
May, 2025
Showing 1 - 4 of 29
