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  • Ease of Use
  • Customer Support
  • Functionality

Epic EMR Software

Rating: 4
Reviews: 60
: Dec, 2023

Epic EMR (Electronic Medical Records) Software by Epic Systems Corporation is one of the most widely used software and supports over 40 different healthcare specialties. The Electronic Medical Records system allows users to customize it according to their special needs and practice workflow. The main dashboard of the Epic EMR system allows physicians to view patients’ charts and systematically document their findings. To increase the efficiency of charting, Epic EHR software is equipped with a NoteWriter which allows physicians to document important notes while charting. These notes can then be merged with the patient’s medical records for future reference.

Epic EHR software remembers physician preferences to make clinical documentation faster and allows usage of macros to expedite charting for routine clinical encounters. Epic EMR also features integrated Practice Management software to track finances, speed up medical billing and other administrative processes – with paperless billing, patient statements, and online bill payments. It consolidates all outstanding balances of a patient into a single statement that patients can pay online. It also automates coding to reduce administrative overhead, shorten A/R days, and increase revenue.

EpicCare Electronic Medical Records Software also features a patient portal (MyChart) designed to promote patient engagement. MyChart allows patients to access their health information including labs, medications, prescription history, radiology, and other clinical information at any time. Epic Patient Portal Software also helps patients request appointments, prescription refills, fill complete questionnaires and intake forms as well as download their complete health summary reports.

Epic EMR software is HIPAA compliant and certified for MACRA, MIPS, and Meaningful Use. Epic EHR system was recognized as a category leader by Gartner and has been named the best overall Electronic Medical Records software suite by KLAS. Epic’s EMR software supports medical practices of all sizes and is available on a monthly subscription at an affordable price.

User Reviews for Epic EMR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EHR software is easy to navigate. Staff members were quick to get a hang of the system and as a result improved the user experience.

    Cons: Have been using Epic EMR system for two years, and there is nothing to dislike about the platform.

    Verdict: A powerful solution that gets tasks done easily so one can focus on patient care.

    Sarah, Central Florida Primary Care

    Feb, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EMR software is a feature-rich platform that has helped to optimize daily workflows. The software offers great documentation tools and patients really like the MyChart platform, which has helped to boost patient engagement.

    Cons: The system is expensive to implement.

    Verdict: It is a robust EHR software, highly recommended.

    Mary, Houston Methodist Hospital

    Feb, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EMR is extraordinary and is very well designed for physicians. Writing notes is really easy and offers great customizability and graphing. Its a very quick and efficient EHR software suite.

    Cons: Not a great deal to complain about. It might look somewhat dated.

    Verdict: I have used Epic for quite a long time and I wouldnt want to use any other EHR. Its by far one of the best ehr solutions out there.

    Mallory, SLP Medical Center

    Oct, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to use. I loved how easily it could be customized for what I needed. Its been a really straightforward emr to learn.

    Cons: Its not completely suited for behvioural health as much as it is for clinical things, so I think there could be more support on that side.

    Verdict: It is a very user friendly program.

    Maddy, Health and Wellbeing

    Oct, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It lets you set it up and modify it to your own preferences. Its really easy to get things done efficiently. There are loads of different ways to get things done, and it helps make things much easier.

    Cons: It takes some time and effort to get used to it and figure out how all of it works.

    Verdict: Super customizable and great features which let you set up your workspace however you need to.

    Luisa, Fourth Street Clinic

    Sep, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I think its mostly suited to be a desktop emr software. Also the patient portal is fantastic and is really useful for rescheduling appointments.

    Cons: The ipad and iphone apps are a little barebones, so it could be improved on that front.

    Verdict: Its a great ehr software, and offers great features especially like the patient portal.

    Carl, Silverline Healthcare

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love the design, the expense is galactic, however, the result for straightforwardness is significantly higher!

    Cons: The EHR framework Epic isnt just one of the most assorted, yet additionally, among the most far-reaching EMR frameworks, Ive worked with to date. As an investigator, I help to assemble this framework to exclusively fit for my wellbeing system, which is extremely simple, and caused simpler by the help we to get from the Epic framework itself!

    Verdict: The price point is consistently a delicate subject with Epic. You truly should have the option to bear the cost of it while getting the facilities to meets your frameworks necessities. The greatest con is that Epic depends on you setting off to their standard configuration, which means less customization.

    Tim, EHR System Analyst

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: prescribing is fairly intuitive

    Cons: Extremely difficult & time consuming to customize. Very poor for specialty documentation. Lag is absolutely terrible during high usage times, when it takes a full 6-7 seconds for each input to be refreshed on the computer screen.

    Verdict: So I wont work anywhere they use EPIC poor user interface, unwieldy, slow, and difficult to use. And, yes, an EPIC trainer watched me working in EPIC for 2 hours and said I was very good at using it.

    R, Baylor Scott & White

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I worked with the Epic EMR framework in a medical clinic. It was anything but difficult to utilize and comprehend. I become familiar with the framework in a brief timeframe. It computes every patient and their data for you and you can generally return and recover your data.

    Cons: I think the main thing I disdain about the framework is the way that it approaches the display screen. This framework puts the entirety of your chartings in one spot.

    Verdict: It has a great deal of data on one page. For some that can be overpowering.

    Sharneill, Rochester Regional Health.

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EMR is one of my preferred software. It is very easy to use. l cherish how it could be customized to what I require.

    Cons: Health upkeep choices could be better, and simpler to see.

    Verdict: Epic EMR Software has been the most effortless program to learn.

    Kim, Medical Practice.

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love how amazingly simple it is to see everything in the graph and to archive what I have to record. The brilliant content truly assists with my practice.

    Cons: I wish I could see reports of my archiving, as on the off chance that I have to return and see a specific note

    Verdict: I truly like Epic EMR Software and it is an unmistakable update from our past software

    Rachel, Hospital & Health Care

    Nov, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic EMR software is by a long shot the best EMR software out there, however, that isn't stating a lot.

    Cons: There isn't much to dislike about Epic EHR except cost (maybe), but Epic EHR was set up to work in a hospitals so there should be a version designed for small private practices too.

    Verdict: Most EHR systems have the same bells and whistles, but Epic actually does what and EMR system is supposed to better than EMR software companies.

    Jacob, Duke Care Center

    Jun, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Most providers I meet like the Epic EHR system more than any other. They use it at hospitals so most physicians are familiar with it. It does the job!

    Cons: Epic EHR isn't for small practices because small practice owners prefer cheaper and simpler EHR programs. Epic can also get a bit cumbersome at times.

    Verdict: With Epic EHR, the investment may be worth it especially for a large or multi-specialty healthcare group. Epic is the best EHR system out there, so you get what you pay for.

    Kevin, General Surgery Practice

    May, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: About Epic EMR Software something that I like the most is that there are numerous approaches to do nearly everything, so every individual can discover the way that works best for them and their activity work. A few sections are adjustable, for example, which tabs/catch you have along with the head of your screen. I like that you can remove what you dont utilize.

    Cons: There is unquestionably an expectation to absorb information to Epic EMR. It tends to be extremely overpowering with the entirety of its various capacities and making sense of which ones you need and which ones you dont. And I feel that the work process isnt the smoothest.

    Verdict: It has been an extraordinary framework to unite the association but it is a robust, non-intuitive system that requires a big learning curve

    Wayne, The Permanente Medical Group

    Feb, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Contingent upon the highlights that are actuated, it tends to be a strong EHR framework. It can deal with work processes of numerous sorts, including outpatient visits, methods, and emergency clinic work processes.

    Cons: It tends to be hard to utilize, even with numerous long stretches of experience utilizing it. The screen is excessively occupied with catches, tabs, dynamic connections, and information everywhere. There are excesses of shrouded highlights to recollect, and the work process is regularly exceptionally burdensome, requiring numerous mouse snaps and hops to different screens with delays between stacked screens.

    Verdict: Robust EMR Software but can become cumbersome

    Stephanie, Rochester Regional Health

    Feb, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Simple and easy to use layout. Gets the job done better than most other EMRs.

    Cons: Understanding pricing and getting in touch with live customer support can be tricky. Also, billing management side should be improved

    Verdict: In my opinion, the best EMR software option that can work in all environments.

    Kelly, Family Practice Assoc.

    Oct, 2019

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to set up templates. Very intuitive and it helps in making notes before billing and it also gives the providers a great deal of information.

    Cons: Need some work on out-patient settings.

    Verdict: Always something new to learn about the system

    Amanda, Kettering Health Network

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic ehr software is easy to view and compare lab results from past and present. Also care through other facilities can be loaded to all be contained in one place.

    Cons: Can be difficult to search for patients if they have hyphenated names, as your entry needs to be very precise to pull up the correct person.

    Verdict: LPN at outpatient site.

    Taylor, Family First Health

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We use computers Laptops and IPADS. The collections module keeps our account receivable up to date.

    Cons: Some of the sales and implementation team need more training, and we have had many issues in the past.

    Verdict: The company continues to meet government standards needed in order to be compliant with billing and reporting.

    Patricia, Cardiac Arrhythmia Care.

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I am always treated with respect and the people are very knowledgeable and pleasant to work with but Epic EHR actually gives out.

    Cons: This support team is fantastic. Most support teams do not give "Use of Product" information; the support is simply for issues or problems.

    Verdict: Make sure you talk to your sales and vendors ask them about every feature that the software can do.

    Kevin, Ocean Neurosurgery Healthcare.

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love the accessibility. This program is used all throughout the clinics and hospitals ad its so easy and convenient, perfectly efficient!

    Cons: No cons for me, i absolutely love this program. We have been using epic ehr software for years and its still wonderful.

    Verdict: Epic EHR Software is great!

    Tiffany, Southwest Kidney Institute

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The score high on all clinical measures across the board for meaningful use.

    Cons: I feel as though I've let my company down because there has to be something better than this out there.

    Verdict: There are drop-down menus for diagnosis and mental status exams.

    Beverly, Fertility and Reproductive Health.

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Occasionally, you get some hiccups with the EMR being web-based but overall it's a great product.

    Cons: We are at the mercy of the internet. If our internet service provider is having problems, so does our software.

    Verdict: They have caused a huge cash flow problem with our practice, and have not shown any indication that they are going to dedicate resources to fix.

    Robert, Citrus Health Network.

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software offers ease of navigation. The also allows the user to perform a task in multiple different ways that helps in determining the best way.

    Cons: There seriously are no cons to state. The software is working out pretty good for us.

    Verdict: Cost effective and easy to use

    Kayla, Kettering Health Network

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer services have been great as well. The schedule and appointment reminders are my favorite.

    Cons: I don't want to imply there are any issues with haven't found any issues as of yet.

    Verdict: I have found that employees enjoy the icon selections because with one click they can find what they need.

    Emily, Pancreas Center.

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is one of the most user-friendly programs that I have ever used.

    Cons: The forms design is a little too simplistic. We need more control over the wording and order of them.

    Verdict: There have been a few times when updates are made and things do not function as well as they should, but Epic EHR Software listens and works hard to correct these issues.

    Harold, Comprehensive Care Center.

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Our office has been using this software for almost 1.5 years now. The company is always adapting to meet the needs of its customers.

    Cons: I find the software very user-friendly. I have also enjoyed working with the Sales Manager. And getting us started with.

    Verdict: Epic EHR Software is very user-friendly and set up in a sensible manner that doesn't get you lost or confused.

    Steven, Pediatric Rheumatology Center.

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This is a great product. User-friendly. You can do most anything from one spot. Love it.

    Cons: Always be available to answer my questions, guide me when needed and to help troubleshoot solutions.

    Verdict: I am also very pleased with the support that is available.

    John, Endocrine Center.

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is great for tracking the bills and for managing the other important practice related tasks.

    Cons: The functionality of the software needs to be improved. Rest is fine.

    Verdict: Limited features and functionality

    MH, KP

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I used Epic EHR Software for past year and have been extremely pleased with it until that last month or so.

    Cons: The EHR side of the software is designed for a practice setting and is not able to accommodate medical providers.

    Verdict: The software is that last month for a practice setting or a provider who choose not to use the EHR.

    Monique, Bariatric Surgery center.

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is great for tracking the bills and for managing the other important practice related tasks.

    Cons: The functionality of the software needs to be improved. Rest is fine.

    Verdict: Limited features and functionality

    MH, KP

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Information on how to use the system and best of all, it is in chat format so no loss of time trying to reach someone by phone.

    Cons: I realize it can do more, but Implementation team is not strong at the company as per my experience.

    Verdict: Epic EHR Software EMR is a good and extensive program, I think as I am learning the program more and more.

    Angel, Trice Community Health Systems.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software gives incredible results and the flow sheets are very easy.

    Cons: Reviewing your orders is difficult and viewing your order history is also very complicated.

    Verdict: Treatment administration record should be added

    Abbey, Humboldt County Memorial Hospiital

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The interface is very user friendly, you can not get lost in the system.

    Cons: It took me a long time to learn the software and get used to it.

    Verdict: Great once you used to it

    Tiffanie, MBSCI

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Multiple windows can be opened at a time. Messages and phone notes are easy to send.

    Cons: There was a little problem that we faced with the dates. They were different than what we noted.

    Verdict: Overall an amazing product

    Sharad, Infobahb Softworld

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This support team is fantastic.

    Cons: Obviously, this wasted time has impacted my office's productivity dramatically since the EMR adoption.

    Verdict: But in reality, PsychConsult Provider EMR Software, although not physically present in my office anymore.

    Amanda, Reconstructive Surgery Center.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This truly an involved and complete business partner.

    Cons: From scheduling and billing, all the way to external interfaces of software does a phenomenal job of helping medical offices meet the ever-growing increase in business complexity.

    Verdict: If the implementation personnel is knowledgeable, the program is good and covers all bases.

    Eddie, Deerfield Medical Assoc.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have been able to work closely with her over the years, and they always professional, knowledgeable and attentive, someone I know I can count on for answers.

    Cons: It wasn't user-friendly and their technical support wasn't very supportive or helpful.

    Verdict: If they would have trained us right from I would not be having the problems now what I am facing the templates to meet the right despite asking multiple time.

    Bonnie, Pediatric Nephrology Care.

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EPIC is extremely beneficial for all kinds of practices. It provides easy of use and great user functionality. It has made physician-patient communication very easy and efficient.

    Cons: I have no complaints about EPIC.

    Verdict: `Extremely beneficial software

    Tamieka, Cincinnati Health Department

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Scheduling is very simple and it automatically checks the eligibility of the patient.

    Cons: Don't anticipate any problems. Didn't get agreements set up for our DME either.

    Verdict: The Prebill function is a perfect way to correct any errors before the claim reaches the clearinghouse.

    John, Fertility and Reproductive.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to learn and use. It has many great features and make the routine tasks very easy.

    Cons: Updates are needed to remove minor bugs.

    Verdict: Great experience using the software..

    Aaron, HonorHealth

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly, easy to use, great scheduling and charting system.

    Cons: Training can be a little difficult.

    Verdict: Offers many diverse features, and always has something to learn.

    Zach, Muir Health

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It offers great smart phrasing feature, provides you link to make documentation and allows you to pull notes forward.

    Cons: I don't there are any issues in the system.

    Verdict: Great learning experience, overall a good software.

    Alexandar, Duke Inc.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Smart phrase feature is very useful. Many other useful features are offered.

    Cons: The templates need more customization.

    Verdict: Great for everyday use

    Crystal, MGH

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: All the EMR software is integrated. User friendly and easy to use.

    Cons: They ask for too much information while filling the forms.

    Verdict: Will surely recommend it to others.

    Shruti, Citiustech

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The communication between the staff and the patients is well established. The templates are easy to use.

    Cons: The documentation needs improvements. Also, the scheduling needs to get better too

    Verdict: Great for impatient applications

    Barry, Healthcare

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is easy to train new employees and can track insurance and each visit on the system.

    Cons: Using this EMR is so easy. Can't think of cons.

    Verdict: Recommended for all practices

    Christopher, IBM

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have been using this program since 2016 and it has advanced along with the medical industry and is as great today as it was when purchased.

    Cons: The trend seems to be they make promises, talk a big game, and donu2019t follow thru.

    Verdict: Entergy suite of software is essentially a complete solution in a box.

    Dannie, Gynecologic Care Center.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Epic provides ease in communicating with other providers and practices. It is very simple and easy to use.

    Cons: Managing the schedule is a little complicated. Tracking the patient record becomes difficult at times.

    Verdict: Efficient EMR software

    Jessica, Akron Children's Hospital

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are a large practice with for the locations and we can use this program at all locations and from home if needed.

    Cons: This is the first truly integrated EHR I have ever experienced although most systems tell you they are integrated.

    Verdict: Being able to design our own forms allows us to innovate and create new workflows and problem solutions.

    William, Kidney Stone Center.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like that the MAR is very easy to read with all the color coding.

    Cons: It's sometimes difficult to review and read orders.

    Verdict: A good product can allow a better visibility for treatments.

    Abbey, Humboldt County memorial Hospital

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The company has continued to modify the software to meet the needs of medical practices.

    Cons: Slow response time, lack of accountability. I have a 6 physician practice and AMD took over our billing 3 months ago.

    Verdict: We wish that Integrin had a module for EHR that would meet our practice needs.

    Castro, Colorectal Surgery Center.

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Occasionally updates may change a workflow that in the short term may feel as though it may not be as efficient.

    Cons: I have tried to escalate this issue several times with no phone call back. Today finally someone responded and admitted that they had not allocated resources to our account.

    Verdict: Customer service has always been helpful and supportive.

    Bobby, Surgical Oncology Telestroke.

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We have always maintained positive and productive communications and the software has always met our needs.

    Cons: The program offers billing, but I have not used it, so cannot comment on it.

    Verdict: Documentation from the note form but, having said that, it is possible to accomplish that with a little more effort.

    Venita, Aortic Health Center.

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: There's a little bit of a learning curve, but once you've got it down, you don't want to use anything else.

    Cons: They have trainers that can't tell you how to send orders or faxes thru the emr.

    Verdict: I have been in the medical billing field for 5 years and I must say that I would recommend this software.

    Alfred, Pediatric Critical Care.

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Online client portal including scheduling and paperwork is a huge plus also it is user-friendly.

    Cons: Like others have said, entering in EOBs user-friendly can be a change.

    Verdict: So someone was only checking your account once a week which I find hard to believe it was even that often.

    Thomas, Cardiac Care Program systems.

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It also seems like a good system should. Also, the developers really listen to feedback.

    Cons: You don't want to find out later that an EMR can't do what you need it to do.

    Verdict: Great customer service. Any problems, and completed generally within a few hours.

    Carolyn, Pancreatic Cancer Center

    Jan, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EpicCare EHR is by far the easiest software I have ever used. All my doctors are happy with its user-friendly interface. It is easily configurable and can be customized to meet the needs of any health care practice, big or small.

    Cons: The only thing I didn't liked about this software was its lack of compatibility with anesthesia codes. The rest is all fine. Maybe its developers should add the required features and make it the best EHR out there.

    Verdict: If you ask me professionally, I would tell you that EpicCare provides the best and most reliable EHR system available right now in the market.

    Caleb, UPMC

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: You can pull notes forward from old notes with an automatic update feature that provides vital signs and lab results that were last taken.

    Cons: The system crashes at time and there is nothing much we can do except to grab a paper.

    Verdict: Try and put in the time it takes to create templates.

    Allyson, Duke University Hospital

    Sep, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: There are many ways to make shortcuts that can save you a lot of time.

    Cons: At times we end up spending a lot of time to figure out a quicker way to do a certain task.

    Verdict: Give it a try!

    David, North Memorial Silver Lake Clinic

    Sep, 2016

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