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Epic EMR (Electronic Medical Records) Software by Epic Systems Corporation is one of the most widely used software and supports over 40 different healthcare specialties. The Electronic Medical Records system allows users to customize it according to their special needs and practice workflow. The main dashboard of the Epic EMR system allows physicians to view patients’ charts and systematically document their findings. To increase the efficiency of charting, Epic EHR software is equipped with a NoteWriter which allows physicians to document important notes while charting. These notes can then be merged with the patient’s medical records for future reference.
Epic EHR software remembers physician preferences to make clinical documentation faster and allows the usage of macros to expedite charting for routine clinical encounters. Epic EMR also features integrated Practice Management software to track finances, and speed up medical billing and other administrative processes with paperless billing, patient statements, and online bill payments. It consolidates all outstanding balances of a patient into a single statement that patients can pay online. It also automates coding to reduce administrative overhead, shorten A/R days, and increase revenue.
EpicCare Electronic Medical Records Software also features a patient portal (MyChart) designed to promote patient engagement. MyChart allows patients to access their health information including labs, medications, prescription history, radiology, and other clinical information at any time. Epic Patient Portal Software also helps patients request appointments, prescription refills, fill out complete questionnaires and intake forms as well as download their complete health summary reports.
Epic EMR software is HIPAA compliant and certified for MACRA, MIPS, and Meaningful Use. Epic EHR system was recognized as a category leader by Gartner and has been named the best overall Electronic Medical Records software suite by KLAS. Epic’s EMR software supports medical practices of all sizes and is available on a monthly subscription at an affordable price.
Overall
Ease of Use
Customer Support
Functionality
Pros: Epic is a very thorough system. I like how it keeps all my patient records in one place and the search tools help me find information quickly. Once you learn the layout it becomes easier to move between charts and lab results.
Cons: It took a long time to get used to. Some screens have too many clicks for simple tasks.
Verdict: It is powerful but not for the impatient. If you put in the time to learn it you can get a lot out of it, but the learning curve is steep.
Catherine, High Care Clinic
Aug, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: It lets me pull up a full history of the patients in seconds and the integration with our labs saves time. I like that I can customize certain templates for my notes. The system feels reliable and rarely glitches.
Cons: It is bulky. Sometimes I wish it were faster when loading big files or images.
Verdict: Overall Epic works well for my specialty. It is not perfect but it keeps the workflow moving and helps with patient care.
Mona, North side Cardiology Group
Jun, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Epic has a lot of features and I can see it might work well for bigger hospitals.
Cons: For my small clinic it is too complex and slow. The constant clicking is exhausting and finding simple patient info can feel like a maze. Training was long and it still feels clunky.
Verdict: I think Epic is overkill for smaller practices. It is heavy slow and frustrating for quick daily work.
Ralph, Community Clinic
Apr, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Epic EMR is extraordinary and is very well designed for physicians. Writing notes is really easy and offers great customizability and graphing. Its a very quick and efficient EHR software suite.
Cons: Not a great deal to complain about. It might look somewhat dated.
Verdict: I have used Epic for quite a long time and I wouldnt want to use any other EHR. Its by far one of the best ehr solutions out there.
Mallory, SLP Medical Center
Oct, 2024
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