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Glace is a complete Practice Management solution by Glenwood Systems who are delivering Health IT solutions to the health industry since 1998. Its main aim is to provide hospitals, surgical centers and ambulatories with advanced software and services that help improve the standard of care and patient outcomes.
Glace is a cloud-based Electronic Health Records (EHR) Software that combines clinical documentation and practice management software features to improve the flow of information. The EMR includes hundreds of pre-built templates which represent different specialties, e-prescriptions, an integrated scheduler, a Glenwood standard lab interface program and a patient portal. Physicians can use their tablets or smartphones to do the following:
The EMR was among the first seven EMRs that were certified for Stage 2 Meaningful Use as a complete Electronic Health Records. GlaceEMR is compliant and has been certified by the ONC-ATCB.
Glace also offers GlacePremium and GlaceComplete Revenue Cycle Management (RCM) billing services. Practices that focus on bringing operational costs down and increasing revenue at the same time can benefit from these services.
The software is designed to enhance the whole process of billing and administrative tasks. The practice management features provide users with simplified and clearer billing claim information so collections can be done in an organized manner. The latest version of Glance uses ICD-10 codes to report medical diagnoses and procedures. However, ICD-9 codes set can still be used for patient assessment.
Glace has also introduced a Smartphone Mobile Application that can be downloaded from Apple Store and Google Play Store. The app lets users access EMR and financial dashboards to do the following:
The software has no limitations that a user may come across while documenting, billing or meeting MU objectives.
Overall
Ease of Use
Customer Support
Functionality
Pros: Glace EMR Software has streamlined the documentation process of our practice considerably. I appreciate the intuitive design, which makes it easy to navigate through patient records and add new notes. The templates are also very helpful for speeding up my charting.
Cons: Occasionally, the system is slow during peak hours, which can be frustrating.
Verdict: Overall Glace EMR is a solid choice for any practice looking to improve workflow efficiency. It has a few minor setbacks but the positives outweigh the negatives.
Sarah, Falcon Care
Sep, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: The ability to access patient data from any device is a huge plus for me especially when I am working between clinics. The scheduling system is also topnotch and has reduced the number of appointment errors.
Cons: The software tends to freeze up at random times which interrupts my workflow.
Verdict: I like Glace EMR but the performance issues need to be addressed.
Anita, Medical Center
Aug, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: The software is user-friendly and does a good job of consolidating patient information into one place. The charting templates save time and I like the way the patient portal allows for better communication.
Cons: Customer support is not as responsive as I would expect and there are occasional technical issues that take longer to resolve.
Verdict: Overall Glace is a reliable EMR software that improves clinic efficiency.
Olivia, Spring Care Center
Jul, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: I am impressed by how customizable the system is allowing me to create workflows that fit the needs of my clinic. The built-in features like e-prescriptions and lab integration make my daily tasks much easier.
Cons: The initial learning curve was steep and it took some time to get used to all the features.
Verdict: It is very effective but only when you get a hold of it. Just be prepared to invest time in learning how to use it efficiently.
Michael, Harts Care Clinic
Mar, 2024
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