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PlanetRehab is a complete Practice Management (PM) software solution specifically designed for Physical and Occupational Therapists (OT). The software fits practices of all sizes offering integrated scheduling, billing, documentation, and collections while following the new HIPAA mandates.
‘Treatment Documentation’ is done through the Planetrehab Electronic Medical Records Software which is totally customizable and template-based. The EMR System is loaded with over 400 diverse templates including templates for PT, OT, SLP, and Pediatric. It allows therapists to document encounters efficiently. Therapists can drag and drop notes, recall past notes and also generate notes from a variety of predetermined phrases with-in the system.
Managing patient data is an important part of the PlanetRehab EMR software. Planetrehab’s ‘Patient Data Interface’ allows physicians to put in essential biographical information that a physician needs to keep track of. Here’s a list of tasks the Patient Data Interface does:
Planetrehab’s ‘Insurance Management Database’ gives billers maximum control over the insurance companies that the practice bills. It allows billing personnel to:
The PM’s reporting feature enables office managers and therapists to run reports to track practice productivity and identify areas that need improvements. Users can also create a customized report through a built-in second report program.
The Electronic Medical Records (EMR) software can be deployed on-site, using a server or via a cloud.
Overall
Ease of Use
Customer Support
Functionality
Pros: We have all we need in this software system to run our practice. Everything can be controlled from one location, including scheduling, patient portal access, and insurance management. For almost any situation, we can find a template for treatment documentation.
Cons: Reporting can be a bit tricky at times.
Verdict: One of the best physical therapy software.
Canoli, Strings Clinic
Mar, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: We operate as a small practice and earlier it was not easy to operate and manage our billing processes. But now because of PlanetRehab it is all such a breeze. We can focus on our patients instead of my invoices.
Cons: The learning curve.
Verdict: Easy to use and great layout.
Sherlyn, Physical Therapy
Jan, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: I have the option to select the payouts due tab and pay clinicians when claims are paid in full. I appreciate their help desk though I can definitely tell when we get people who are more trained than others.
Cons: No direct notifications when a client messages you! Unable to edit non patient appointments on the mobile app!
Verdict: Overall good software.
Andre, Prompt Care
Dec, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: What I like most about this software system is the idea of keeping everything in one place. The client portal reminders are one of its finest features.
Cons: Have not had a good experience with customer service.
Verdict: Helps ease stress of paper work.
Bryan, NY Urgent Care
Sep, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I really appreciate the option of privacy mode so that patient's full names are not displayed on my calendar.
Cons: I am not very fond of its color schemes.
Verdict: Excellent practice management program.
Arthur, Inspire Health
Sep, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to use and has pre-filled data. Saves a lot of time and has a great billing service.
Cons: Several buttons within forms direct you away from a page without saving previous information!
Verdict: The best pricing compared to its competitors.
William, Mental Health Care
Aug, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: The client portal is one of its best features such ease and convenience to share important information and details with my patients.
Cons: Training was too long.
Verdict: Easy to use platform, great tech support!
Hermila, Lesly Care
Aug, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I am excited about having automatic appointment reminders for clients.
Cons: Our therapist were not able to select change the CPT and service code when they completed their Clinical Service Note.
Verdict: Excellent EMR to work on.
David, Ziontech Rehab Centre
Apr, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I love its completely modifiable treatment documentation templates.
Cons: Nothing so far.
Verdict: It has multi-clinic management and reporting.
Daniel, Browning Rehab
Apr, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Scheduling is nice. Best customer service support.
Cons: Misses drag and drop assignments feature. Crashes and lags a lot.
Verdict: Not very easy to use but great support service
Juan, Rehab Without Walls
Apr, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I have search high and low for several years; applied, signed up, and trialed several other software.
Cons: There were a couple of things we were hoping would work that they could transfer in.
Verdict: We did the scheduler and the practice management but none of the electronic health record side.
Carolyn, Hale Healthcare
Feb, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: It was nice to be able to try both the essential and the professional features to figure out which plan made more sense for my practice.
Cons: The progress note feature does not work for our payers. There are still pieces of it we were getting up to speed with we mirrored our two systems for two months.
Verdict: Overall, great software and easy to navigate.
Billy, Medical Practice
Sep, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: I appreciate for the ease of generating super-bills and invoices, changing charges and correcting them.
Cons: That was part of it that we felt a little bit like we were being squeezed between and rushed.
Verdict: Better for submit invoices.
Samantha, Practice of Health and Wellness
Jul, 2022
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