EMR Software

About This Software

Based in Massachusetts, eClinicalWorks is a cloud-based healthcare IT company that provides software solutions to practices and hospitals. Its products include electronic medical records (EMR), practice management (PM), population health management (PHM) software, and revenue cycle management services.

eClinicalWorks offers both cloud and on-premise solution. The software works for practices of all sizes and allows practices to review patient histories, past visits, current medications, allergies, labs and diagnostic tests while also managing patient accounts and verifying eligibility electronically.

It also offers a robust patient portal allowing patients to request prescription refills, send messages to physicians and view lab results and appointment reminders.

eClinicalWorks’ unified EMR and PM software augment a practices workflow, streamlining the back to front office activities seamlessly with functions such as electronic health exchange, P2P, eClinicalMobile, eClinicalMessenger, eClinicalTouch, and CCMR for population management.

eClinicalWorks is not just your every day EHR developer. It is an award-winning software provider, boasting of 115,000 providers and 800,000 medical professionals using their products today. The company has been recognized by IDC and named among the 500 fastest-growing private companies list published by Inc. Magazine. Interestingly, it’s not just the company that has been receiving awards. After using its products, fourteen of eClinicalWorks customers have received HIMSS Davies Awards up-till now.

User Reviews

Pros: A lot of functional feature in one package (appointments, check-ins, patient portal, patient messaging and more

Cons: not suitable for big sized practices. Unreliable and useless customer service.

Overall: not worth it for small sized practices

  • Amber, Neighborhood Healthcare
  • Jul, 2017

Pros: This software has absolutely no pros as compared to others in the market.

Cons: Terrible customer support & a hard to user interface.

Overall: Not recommended.

  • John, Plastic and Reconstructive Surgery Specialists LLC
  • Jul, 2017

Pros: The features are good and it does what it's supposed to do.

Cons: Customer support.

Overall: It's a good system with a good overall package for small to medium sized practices. I would recommend it.

  • Anita, Surgical Precision
  • Jul, 2017

Pros: Very cost saving as compared to others it charges only a fragment of their prices.

Cons: support is unable to speak proper English so it's difficult to make them understand the problem

Overall: Overall functionality is okay

  • Robert, Arthritis & Orthopedic Medical Clinic
  • Jul, 2017

Pros: has a lot of functions.

Cons: requires clicking at a lot of places and its very hard to navigate from one section to the other.

Overall: needs improvement

  • Kamran, Southwest Gastroenterology
  • Jul, 2017

Pros: been using this product daily for claims, electronic funds, payments and other functions. Very easy to use.

Cons: customer service is hard to understand.

Overall: Okay

  • Matthew, St Anthony Healthcare
  • Jul, 2017

Pros: No pros.

Cons: not well prepared for MACRA. Customer Service is poor.

Overall: not recommended.

  • Krystal, Mountain Park Health Center
  • Jul, 2017
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