Price quote includes
- Customer Support
- Data Transformation
Developed by Integrated Practice Solutions Inc., ChiroTouch was developed specifically for today’s fast-paced chiropractic office. It’s integrated Practice Management (PM) and Electronic Health Records (EHR) software offers quick documentation, built-in compliance, billing automation and native mobile apps.
The user-friendly software is HIPAA compliant and ICD-10 ready. Featuring options such as patient engagement, automation and reporting along with many others, ChiroTouch offers practices a complete platform through which they can not only spur revenue growth, but also find and retain patients.
Chirotouch PM offers paperless forms to improve document management and reduce manual data-entry. Patients can fill and e-sign these forms using an iPad or computer. You can create custom paperless forms, as well as uploading state specific documents. Completed forms will then integrate in the patient files.
Paperless forms included:
• Patient Intake Form
• Personal Information Form
• Intake Signature Form
• Patient Self Check In Form
• Sign-in Wellness Form
• FOA Form
• Outcomes Select Form
• Owestry Questionnaire
• Roland Morris Questionnaire
• Neck Bournemouth Questionnaire
The intelligent program supports practices of all sizes and offers easy on-site server installation and Cloud-based deployment. The software speeds up documentation through a smart touchscreen interface allowing chiropractors to expedite and specify their clinical findings easily.
Pros: Love the ease and details of this software. Been using this system since 2008 and every year they listen to recommendations and make updates that make the office run more efficiently and appease the clients in getting the best appointment.
Cons: I have nothing but great words to say about our 8 years of business with Chirotouch.
Overall: Look at how the software aides in your practice capabilities and patient requests.
Pros: They have a really good training program. The videos are in depth and explain alot. It is very time consuming however and goes over the same things multiple times.
Cons: Price and customer support (price and availability)
Overall: Look in depth into prices. It is a lot for the software itself and it also has many add-ons and support that cost more!
Pros: What I like the best about this product and vendor is the customer support. They employ highly trained support technicians to trouble shoot and train on areas that need further instruction or guidance. Cheryl Davenport is extremely knowledgeable, patient and teaches me something new every time I schedule a Direct Connect with her!
Cons: As of right now, there is nothing I like least about this product and vendor.
Overall: I don't have recommendations for others evaluating this software.
Pros: For the most part, I've been very satisfied with chirotouch. With most software systems things can go wrong with objective or action in soap notes not salting over. I like the functionality of Chirotouch and how easy it is to use.
Cons: In some regards, I wish it were more customizable to what we would like to do with it but overall we've been happy with the software.
Overall: Try it...
Pros: Honestly I love it. So easy to manage. Never had a problem while using it.
Overall: Give it a try.
Pros: I have nothing positive to say about this software. It has been the worst experience altogether. Plus, after spending tons of money on the software you need to spend more for support which is a pain.
Cons: I was sold this software as a new graduate and had no idea what garbage I was getting in to. Stuck in this! When you are new to the field take the time to find the right software. Don't get drawn in by a sales pitch. I made a huge mistake getting in to this.
Overall: I only need to use about 10% of what the software can do so I paid way too much and am now stuff with overpriced software. It is not intuitive and the training was horrible. The person assigned to help me train either never had time or was troubled that she had to spend time helping me.
Pros: Customer service is friendly. the program is very colorful but honestly, that is all the nice I have for this program.
Cons: It is not user friendly. Patient count is NOT accurate, your system adjusts visit counts by the number of services they receive during the visit, NOT the actual number of DAYS they visit. I know of know insurance companies that what to know a service count, only a visit count, adjusting charges takes to many steps, rebilling takes to many steps. You are unable to change charges that had been posted incorrectly without removing all payment and charges and then putting those charges and payments back in. There is no ability to put in chart notes unless you put it in the doctors sections. You have to check a patient in for each service they receive and then delete the charges so they are not billed several times when you check a patient out instead of checking the patient in ONE time and charges being input for each service. Reports are too difficult to produce for W/C patients. I have worked with other programs before and honestly this is one of the worst programs I have ever had to use.
Overall: Avoid it
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