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Rating

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  • Ease of Use
  • Customer Support
  • Functionality

MyChart Patient Portal Software

Rating: 4
Reviews: 5
: Dec, 2023

MyChart Patient Portal Software powered by Epic is a virtual health platform. The Patient Portal software module helps patients manage their care with a set of robust tools like mobile features, payments, scheduling, and appointments. Epic MyChart Patient Portal Software also won top performer in the Best in KLAS 2019

Epic MyChart Patient Portal Software provides health and visit summaries that can be viewed, downloaded and shared. Patients are also able to request copies of their medical records and other documents that can be downloaded to be referred at any time.

Epic MyChart encourages to connect and share medical records with other health care organizations when it is required.  The connecting and sharing features also allow the user to see which care providers have accessed their medical records, this gives a sense of control to the patient and makes him/her feel a valuable part in the health care process.

Through MyChart Patient Portal Software the user is alerted about test results that have arrived and the patient is able to view past test results in a few seconds. The user is also able to review current health issues and information regarding medication and allergies and is also able to update them. Reminders regarding flu shots and physical exam are also provided through MyChart. Another interesting feature is the symptom checker, this allows the user to answer questions regarding symptoms and receive instant recommendations for care.

The scheduling and appointment feature offered by EPIC MyChart enables users to book online appointments. Also, the user is able to cancel appointments effectively. The e-check-in facility lets the patient complete the check-in process from the comfort of their homes. Documents can be electronically signed and video chat tool links the patient with the provider to receive care instantly and remotely. MyChart stores all information in one place and can be accessed by Android and Apple users from any place.

User Reviews for MyChart Patient Portal Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MyChart Patient portal is so easy to navigate. It comes with such handy features and keeps all information including access to scheduling, billing, and medical records all in one place.

    Cons: Our only issue was the initial training and the process of getting used to it.

    Verdict: It is an outstanding patient portal software. Would highly recommend.

    Ursella, Wilkenson Medical Care

    Oct, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the little details given to most of its features. And to see all information in a single view, including allergies, medications, health issues and visits etc is just great.

    Cons: Nothing so far.

    Verdict: An all-in-one software.

    Henry, JMCT Centre

    Oct, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MyChart is just amazing with timely notifications. We get notified promptly about any tests or appointments or even the results. It keeps a full record and history which can be viewed any time.

    Cons: It sometimes gets a little complicated with too many features and to keep a track of them.

    Verdict: The most up-to-date software.

    Joe, Sunrise Medical Centre

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I really like its clinical notes. I also like the appointment scheduling or rescheduling when an appointment is cancelled is very simple and you get quick reminders and notifications.

    Cons: Support is not very handy or helpful.

    Verdict: It has a simple yet flexible design.

    Janet, Joint Care Surgery

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like most of its features and its layout is also quite easy to get familiar with. I like how the medical records can easily be shared with other healthcare providers and be able to use it for the kind of care required.

    Cons: My only issue is with the support. The response is always delayed.

    Verdict: A great software.

    Giani, Cosmos Care Clinic

    May, 2021

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