meditouch-ehr-software EHR and Practice Management Software

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Rating

  • Overall
  • Ease of Use
  • Customer Support
  • Functionality

MediTouch EHR Software

Rating: 4
Reviews: 125
: Apr, 2023

MediTouch EMR Software, a product of HealthFusion,  is a completely web-based EHR system with a touch-screen user interface for a more mobile inter-connectivity. Before designing MediTouch, HealthFusion tapped into the recurring problems healthcare providers faced with their existing EMR software. Moving away from the clunky desktop and the server-based technology, MediTouch revolutionized electronic healthcare record keeping by making the software web-based so it could be accessed on any device that can connect to the Internet.

At its core, MediTouch is a complete electronic healthcare recording system with easy-to-use functions such as charting, specialty-specific ailment templates, medication management, electronic prescription, allergy checks, order management, lab tests, document and patient file management.

MediTouch’s touchscreen technology can also be customized to meet a provider’s personal charting preferences. MediTouch can also be configured with HealthFusion’s practice management (PM) system, or purchased on its own. The complete system is certified by an ONC-ATCB to meet the Meaningful Use criteria.

HealthFusion prices the MediTouch EHR® on a pay-per-provider, monthly subscription, which includes customer support and training services. Support is provided domestically by full-time HealthFusion employees.

User Reviews for MediTouch EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch EMR is easy to use and allows quick access to patient records and scheduling.

    Cons: Nothing

    Verdict: Excellent for a medium-sized practice. Would recommend

    Charlie, Second Life

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: meditouch EMR Software has really improved the quality of care I was able to provide. This product has helped me to be more in touch with my patients.

    Cons: nothing

    Verdict: Absolutely useful

    Savannah, Savannah Lauren

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch is really Customizable, easy to use, great EHR Software

    Cons: We have found some minor quirks that have required trouble shooting, but nothing major.

    Verdict: Take full advantage of the implementation team!

    Rachel, PlayBig Therapy

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch EHR Software gets the job done.

    Cons: A lot of clicks or steps

    Verdict: Very good even though the doctor thinks it has a lot of steps to do his part.

    Dee, Dr. Mike and Friends Pediatrics, PC

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MediTouch EHR Software is very user friendly and accessible through various devices

    Cons: nothing

    Verdict: give it a try.

    Prathibha, University of Texas at Arlington

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EHR is fairly easy to learn. Worth the cost of purchasing the product. Very Simple and convenient

    Cons: nothing

    Verdict: Easy to use and good software

    Shiva, University of Houston

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: A very easy to use EMR Software, with very supportive customer service. The software updates frequently.

    Cons: The reports are extremely complicated.

    Verdict: It's a good product overall and adaptable. We as a medical billing company are very pleased with it.

    Denise, Preferred Medical Services

    Nov, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: In our experience, meditouch EMR software has been extremely user-friendly & which is a great deal to us. 10 on 10

    Cons: I had trouble exporting the list of open encounters.

    Verdict: Reporting features are the most essential of all, make sure to double-check you are getting what you want.

    Thomas, Pacific Medical Care

    Feb, 2019

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: meditouch EMR provides excellent coding and allows to send Fax directly

    Cons: A bit too many clicks! Doctor says he has to go through a lot of steps

    Verdict: Gets things done. I like it!

    Dee, Dr. Mike and Friends Pediatrics

    Aug, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great navigation in the software. It offers great customization. Our practice loves using it.

    Cons: Tutorial videos in the initial stages need to be more effective.

    Verdict: Product is Good Customer Service Needs Improvement!!!

    Gerry, Senior Sight, Inc.

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use, simplicity of charting for nurses and doctors, electronic billing and ERA is a great feature, easy to learn for first time electronic charting. Great customer service.

    Cons: Lacks customization for reminder texts.

    Verdict: Cost effective, great software

    Katrina, HMEA

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I've used this software a handful of times and its pretty easy to use and has a lot of options that some other programs I've used prior.

    Cons: Nothing

    Tiffany, Southwest kidney institute

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I did not like this software at first, but once I learned how to use it, it became much easier. They have also recently made a lot of nice updates.

    Cons: Nothing

    Caitlyn, Certified Reimbursement Solutions LLC

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This software is very comprehensive. Very good customer service. For the most part easy to use if all training is accomplished.

    Cons: Due to the software being so detailed, takes a while to learn how to navigate properly. All training is only offered online and telephone. I would have preferred in person, one on one training.

    Stacy, DR. WILLIE LOUIS, M.D.

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The various options for generating reports are quite nice. The system offers ease of inputting information to submit claims

    Cons: The price to add each individual provider is gigantic. Along with the fact that the EHR doesn't allow you to bill for certain payers

    Chelsea, New Hope Placement

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Using the Reports available has been beneficial financially. It improves organizational time management.

    Cons: Tech support wait time varies 20 - 65 minutes; phone call return option has been unsuccessful; system down for maintenance frequently. In Scheduling you can view only ONE month at a time, there is no roll-over to partial following month.

    Laura, NORTHWEST FOOT AND ANKLE CLINIC

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The best thing about the system is that it is extremely user friendly.

    Cons: Exporting sometimes creates problems.

    Verdict: Reporting feature is the best

    Thomas, Pacific Medical Care

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very easy to learn and easy to use. You don't have to be an expert to learn about this product.

    Cons: Too many choices make it a little complicated.

    Verdict: Saves a lot of time and speeds up the work

    Christian, Faith Healthcare, LLC

    Nov, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The best thing about this is that it provides direct faxing and has excellent coding.

    Cons: Only concern that the doctor has is, he has to go through a lot of step which wastes a lot of time.

    Verdict: Gets things done easily, Love it!

    Dee, Dr. Mike and Friends Pediatrics

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The fact that i can use it on my ipad is very great.

    Cons: The billing module is not that efficient.

    Verdict: Very easy and user friendly

    Suzanne, Brandywine Family Medicine

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: A great product with very useful and helpful customer service. We as a billing company love it.

    Cons: The reports become very complicated and confusing at times.

    Verdict: A great product overall

    Denise, Preferred Medical Services

    Sep, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very fast and dependable.

    Cons: Customer support took too much time to respond.

    LISA, Advanced Physical Therapy, Inc.

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It's convenient to have everything in one place.

    Cons: Extra charges show up on AR if the claim is submitted more than one time.

    Jessica, Integrated Wellness Group

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: They have a great learning site and you can access the information on updates at any time.

    Cons: Didn't meet all my needs

    Adriana, All Women's Care

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good customer service. Great help with billing. Easy to use system.

    Cons: Takes a lot of time to connect with e-prescribing and still waiting on labs to connect.

    Kimberly, REOH

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is cloud based and the design is very friendly to the user.

    Cons: We do wish there were some other pediatric friendly aspects, such as having the parents' names displayed on the patient chart.

    Suzanne, Qureshi Medical Clinic

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Looks nice, can pull forward past visits that can be edited.

    Cons: The difficulties of this rigid platform are compounded by lack of substantive training resources and poor responsiveness.

    Martell, Village Pediatrics of Arroyo Grande, Inc.

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MediTouch is web-based which makes it very nice.

    Cons: Sometimes I am on hold for awhile waiting for customer service

    Verdict: It is a very powerful system and I learn new things about it frequently.

    Antonio, PPG

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love how intuitive it is on helping avoid claim issues.

    Cons: I do not like the forms library at all, pretty well worthless to us, I would like it if I could upload, name our files and use it that way.

    Verdict: overall it is the coolest EMR.

    Tamara, Pro-Health Services

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very fast and dependable. Also gives free iPad with first subscription.

    Cons: None! The software has been working amazingly so far.

    Verdict: Highly recommended

    Lena, Foot and Ankle Center, PLLC

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It's easy to use for most patients.

    Cons: The trouble shooting when problems occur, or when questions need to be asked needs to improve.

    Verdict: As a clinician, it's best to have as much "real time" help before you actually implement the EHR into your clinical routine. Trying to learn and make changes in your EHR during a busy patient day is a challenge.

    Sally, Stokes Surgery Group PC

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is optimized for Apple products.

    Cons: Customer support is terrible and IT feedback nonexistent.

    Verdict: It used to be great, but since ICD-10, the quality has plummeted.

    Abraham, Pain Treatment Center

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Patients do like the interface and it is quite nice when I use my iPad Pro.

    Cons: Billing has been a nightmare for my office manager who did not used to spend hours finishing the day.

    Verdict: Would not recommend others. It is clear easy to use and not cluttered.

    Shane, Healthy Z Family Medicine

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like that I can crossover many functions like billing, scheduling, charting, and e-prescribing.

    Cons: It's sometimes hard to navigate through the main screens.

    Verdict: This system is great but it doesn't have it all. In the end, the benefits outweighed the risks.

    Jamima, Z Street Medical Associates

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EMR is very user friendly.

    Cons: Automatic deposit not posting to accounts if the patients owes money.

    Jacquline, Revere Health

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It's easy to use and that makes a big difference to us.

    Cons: Reporting feature is difficult.

    Ramirez, Willamette Valley Foot and Ankle Center

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Being able to now add in PDF editable forms is a plus.

    Cons: Nothing so far!

    Verdict: BEST in the market.

    Pamela, Hawaii Medical Care

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very user friendly and anyone with minimal computer use can venture through.

    Cons: Needs more reporting capabilities.

    Verdict: BEST!

    Santoki, Susan Morrison, MD

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Intuitive program that is logically arranged so easy to figure out.

    Cons: Had to be adamant about what I wanted to see on the demo vs what the demonstrator wanted.

    Verdict: Take your time in checking out the different programs and ask a lot of questions.

    Brad, East Shore Physicians Group

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It makes organizing a lot easier.

    Cons: It was a little hard to learn at first, but one you get the hang of it, it is great.

    Verdict: Compare others and then decide.

    Vivian, Kingston Medical Spa

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The EMR portion of the program is very easy to use.

    Cons: If customer support is not sure about something and they tell you they will get back to you, several occasions I never heard anything and had to repeatedly call back to find out the status.

    Watson, Versailles Medical Spa

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The EMR portion of the program is very easy to use.

    Cons: If customer support is not sure about something and they tell you they will get back to you, several occasions I never heard anything and had to repeatedly call back to find out the status.

    Watson, Versailles Medical Spa

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch software is a good product and appropriate for the money used in purchasing it.

    Cons: nothing

    Verdict: Good software to use

    Saikiran, University of Houston

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing!!

    Cons: Worst sales people, horrible customer support & implementations person. They lied during the sales cycle & about the implementations process. Their staff members were bullies and did not do anything to help out. They took the money and did absolutely nothing even after promising to.

    Verdict: Do not use them. They are not worth the money. Horrible experience.

    Judy, North Point Orthopedics

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customer support is good

    Cons: too many clicks in both EHR and PM software. Completely waste of time and frustrating.

    Verdict: Needs improvement

    Karen, Harbor Island Medical Center

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Doctor is happy with the Meditouch electronic health records but the administrative side is the worst I have ever used.

    Cons: Very inflexible on the financial side. when a mistake is made, sometimes, there are many steps to correct the mistakes.

    Verdict: Not a very good system, mediocre customer service.

    Edwina, Syntegrative Solutions

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Frankly, I do not see any

    Cons: If you want more training they charge you on an hourly basis

    Sam, PT Solutions

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: That you can access it anywhere, on any tablet, desktop, laptop.

    Cons: Customer service is absolutely trash.

    John, Caring Partner Medical Clinic

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Compatibility on MAC makes it a lot easier

    Cons: eligibility checks only work for a select number of insurance companies.

    Sandy, Windsor internal medicine

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can use my IPad which is much easier to carry around than lugging a laptop computer.

    Cons: Customer support is understaffed.

    Larry, Complete Provider Resource

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I can use on a phone as long as I open it in chrome browser.

    Cons: I would like to be able to attach a claim to the billing comments and be able to send them to another employee to review.

    Monty, Carroll family healthcare

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to implement for small Family Medicine practice.

    Cons: Appears to be short on staffing/technical support, but fortunately there was not too much need since software worked fine.

    Sapienza, podiatry Medical clinic

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MediTouch EHR is a fully comprehensive and customizable software solution that is user friendly and intuitive.

    Cons: It took me a lot of time and effort to learn the application.

    McCarthy, Express Medical Dental Clinic

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ability to customize coding groups and blueprints are helpful.

    Cons: Waiting times on the phone are long, and sometimes seemingly simple issues require weeks to fix.

    Jason, New Orleans Health center

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Billing software is pretty good, but still needs a lot of work.

    Cons: Recent software enhancements are terrible.

    Sandra, Lori Treatment Center

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Communicates with my billing company

    Cons: watch out for the backspace button, sometimes it works like you would expect, and other places you will get logged out and lose all of what you were doing.

    Erlic, Family Care

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Search function is getting better.

    Cons: It takes some practice to learn and is not as user friendly as I would like.

    Simona, Forest Clinica Familiar

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: If I have any questions, Health fusion answers all questions in a timely matter. Easy to Find EOBs

    Cons: It lacks some functionality I would like, specifically being able to export a list of open encounters.

    Nataile, Inspire Communication, INC

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is easy to use for all levels of doctors and staff regardless of their computer knowledge.

    Cons: There is no customer support on the weekends when we have Saturday hours and many times if an update is done on a Friday night certain features have not worked causing work flow problems.

    Christina, Balanced Wellbeing, LLC

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The monthly price includes all updates and support, which is very reasonable.

    Cons: Statement processing has changed and it doesn't work the way I need it to.

    Tim, Pacific Medical Care

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: You can access it from anywhere to work.

    Cons: The billing portion of the system is not up to par if you live in New York State.

    Kit, Family first Medical Services, Inc.

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Love everything about it.

    Cons: I wish it had the formulator y template for Oncologists.

    Leonardo, Back To Life Health & Wellness

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the accuracy and that it is easy to use.

    Cons: I don't like that the dashboard does not include walk-ins and the same screen instead of switching back and forth.

    Verdict: I think that the dashboard should include appointments and walk-ins on the same screen instead of switching back and forth.

    frank, First Care

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Love the fact that it checks if a patient's insurance is active or not.

    Cons: There are a few functionality things that could be improved upon such as a better calendar.

    Verdict: Once you become comfortable you can navigate through the system like a breeze.

    Sylbia, Cahaba Podiatry

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It's web based and it has a good user interface on the web/ipad.

    Cons: This software is not built for a practice or billing service that reprocesses claims, corrects claims, posts secondary payments, or is interested in delivering customized reports.

    Verdict: I'm gonna try something else.

    Arthur, ISK Institute

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ability to use an iPad rather than a laptop.

    Cons: Nothing at all.

    Verdict: Better than the previous one.

    Autumn, CAImaging

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EVERYTHING!!

    Cons: Their are no complaints or dislikes about the product in our office.

    Verdict: I have used numerous EHR's and this software has so much to offer for the price.

    April, Surgical Specialists of York

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: eFaxing

    Cons: There is no way to put in valuable details of a patient's social history and automatically include it in your notes.

    Verdict: Don't try it!

    Darren, NVAVI

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It has all the opponents any medical administrator needs to succeed.

    Cons: NONE

    Verdict: I highly recommend this software

    Collin, Versailles Medical Spa

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It has all the opponents any medical administrator needs to succeed.

    Cons: NONE

    Verdict: I highly recommend this software

    Collin, Versailles Medical Spa

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The product is easy to use and the vendor has always been flexible and adaptable.

    Cons: There was some degree of learning curve to start using the offering, and, perhaps took a bit longer than my prior system to glean.

    Vincent, South Coast Ophthalmology

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The simplicity, document management, reporting are all good.

    Cons: Set up is more self-based so the time it can take is really dependent on how much time someone has to devote to the set up.

    Nick, dermotology center

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: You can dictate notes and navigate the software with voice technology.

    Cons: The software does not have templates specific for geriatric medicine, pathology or psychiatry.

    Garry, Lk Oconee Rehabilitation and Performance Center

    Jun, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: What I like the most is that i can easily upload documents into the proper charts, very easy and simple to input information.

    Cons: There's really nothing that i do not like about the software. It is the easiest i have ever worked with.

    Verdict: I have been working with Medi touch for more than 2 years, it is the easiest software i have ever used! I really recommend it. Easy to navigate around.

    Vanessa, Carlos Garza MD

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It's easy to use and has little downtime. It also seems to be a very secure and HIPAA compliant system.

    Cons: There are some reporting features that don't exist and others that lack some of the functionality we would like.

    Verdict: Overall the system is wonderful but there are some small things that make it difficult. For example our practice uses a workaround to get a list of open encounters.

    Tommy, Pacific Medical Care

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to use and learn. overall i like this software

    Cons: Customer support needs to improve

    Verdict: Overall it is a good software

    Kathy, Scheidler Medical Preferred

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is one of the best programs I have used. It was very sufficient and easy to use. I like how user friendly it is.

    Cons: Sometimes it run slow

    Verdict: great software

    Heather, McComb Children's Clinic

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch Software is Easy to use, customizable, large print, great for a small practice.

    Cons: sometimes, too many steps to get to what I need, wish it had direct emailing to patients encripted,

    Verdict: Overall not bad system for price

    Billie, Affordable Integrated Medicine

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is Cloudbased and Competitively priced.

    Cons: Poor training and support, Difficult and repetitive navigating, Some features do not work as promised, too many clicks.

    Verdict: Our data migration ran three months behind schedule. The tech team promised us but could not deliver. We had to pay thousands to outside technicians to manage the project.Training terrible...you have to work through tutorials. Trainers would not give you time and help you need. I was told only two sessions are allowed .which barely scratched the surface. It is hard to maneuver. Lot of glitches too many to list

    Nad, VXL Medical Care PC

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use.

    Cons: Few personalizing touches that we cannot do.

    Verdict: We're a private office and have used this EHR for 5 years. We love it and it's so easy to learn and use! Customize to make it easier!

    Brittney, Eastside Foot and Ankle

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of setup and cost.

    Cons: Not able to do hospital billing.

    Verdict: Meditouch is a great software that gives you an entire suite of products at a reasonable price. I mainly use the billing software which has its own integrated clearinghouse. This helps increase acceptance rates with insurance companies and offers immediate feed back on submitted claims. It is a great software and would recommend any practice to check out the free demo.

    Olukunle, KOTI Innovative Management Inc.

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: No cost for updates. System is updated all the time. Integrated EHR and practice management systems make billing easier and faster.

    Cons: Nothing

    Verdict: This is a great product that I have been using for over 5 years. Customer service is excellent. Cost stays the same. No cost for updates.

    Andrew, DC Integrated Medicine

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The customer service is phenomenal. Whenever I get lost or bogged down I can pick up the phone and ask anyone in customer service for help and they not only tell me how to fix my issue, but also stay on the phone and walk me through step by step if I need it.

    Cons: Nothing.

    Verdict: Health Fusion has been such a major help in terms of so many tasks and responsibilities. From statements, to medical records, to money posting the system is set up in a way that makes a lot of sense.

    Stephen, American Physician Financial Solutions

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to use once the setup is done. Setup is customizable to your field which will take some time and effort, but the program can be used almost immediately.

    Cons: Since it is Touchscreen based, sometimes the buttons seem too small

    Verdict: This program is easy to use, customizable, and the Engineers update it frequently. If there is a question about anything in the program, Customer Support is easy to contact and almost always find the solution rapidly.

    Shannon, Shannon Kluppel MD PA

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: very easy and simple to input information.

    Cons: customer service is hard to get once they think your all set.

    Mary, CORE ABA

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Support is always there for you.

    Cons: I would like the money posted by each user to be user specific.

    Carla, MFHC

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Good customer service. Great help with billing. Easy to use system.

    Cons: Takes a lot of time to connect with e-prescribing and still waiting on labs to connect.

    Kimberly, REOH

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Best of all, MediTouch allows me to work more efficiently.

    Cons: Nothing. The software serves its purpose well and has benefited our entire practice.

    Verdict: Try it for yourself. You'll love it!

    Brent, Colorado Nut Co

    May, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: nothing

    Cons: everything

    Verdict: RUN

    padma, Padma Ram medical services

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Navigation is easy. Half of the information at one view.

    Cons: toggle is not easy and Having to open multiple windows at once is not really user friendly

    Verdict: try it

    Rosemary, Isk institute

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Search function is getting better.

    Cons: No

    Tim, Family first Medical Services, Inc.

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love the ease of use. The software truly is user friendly

    Cons: honestly there is nothing I did not like.

    Daniel, Preferred Medical Services, Inc.

    Apr, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It so easy to use, you can access it from anywhere, even on your smartphone.

    Cons: Nothing

    Verdict: recommended

    Heidi, Community Health Care

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Everything

    Cons: Nothing

    Verdict: Recommended

    Mario, EZ-Pediatrics/EZ-After Hours

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Customization, Readability of completed notes, no confusion on problem lists, medication lists, etc.

    Cons: There is a lot of data on the page so it is sometimes hard to read everything on a standard iPad

    Verdict: GOOD 1

    Gary, UPRI

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch does a great job advertising and seeming attractive.

    Cons: It has worst customer support and The implementation process was as disorganized as one can imagine. The software itself is adequate but definitely not impressive.

    Verdict: Stay away.

    Eiriny, Diabetes & Endocrine

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is easy to use

    Cons: Some fields or steps are not necessary and knowing which ones to eliminate take some process assesment.

    Verdict: Overall its a good software.

    Deborah, Turner Practice Associates

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly

    Cons: long wait time when we call for the customer support.

    Verdict: Support needs to improve.

    QURESH, NISRIN Q. DAHODWALA MD PC

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly

    Cons: long wait time when we call for the customer support.

    Verdict: Support needs to improve.

    QURESH, NISRIN Q. DAHODWALA MD PC

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch is quite easy to use and the reports are user friendly and accurate.

    Cons: Payment Posting - not very friendly, need to "void" payments rather than correct, ERA - system misses many payments, which we then have to post manually, Auto Post - not conducive for lab billing

    Verdict: Not bad

    Desiree, Everest medical Lab

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: very easy to use and everything is well organized

    Cons: Its difficult getting everyone trained and lining up your schedule with reps and customer service to work out beginning glitches.

    Verdict: can be improved

    Christina, Acosta

    Feb, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: meditouch is cloud based and really easy to use and teach. It also has podiatry specific programming and exams

    Cons: nothing

    Verdict: recommended

    rebecca, RES Pain management

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MEDITOUCH software has modernized and improved my business in so many ways.

    Cons: The touch screen and easy access.

    Verdict: recommended

    Jaymee, New Century Wellness Center

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly

    Cons: If the patient has a policy that covers more than one family member, the system sometimes, will not allow you to create the chart for the 2nd member or what not.

    Verdict: You can't go wrong with this software.

    Tameka, Xpress Medical Billing and Coding Services LLC

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch is easy to use and the meaningful use is helpful

    Cons: Could use some more podiatry specific templates.

    Verdict: Get it.

    UJJWAL, GARDEN STATE PODIATRY, LLC

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: great customer support

    Cons: There needs to be a smoother transition between screens.

    Verdict: The system appears to be outdated.

    Bobbie, Acorn to Oak Pediatrics

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch is user friendly and quite easy to navigate.

    Cons: I wish that the billing system is little more friendly in regards to resubmitting the bills.

    Verdict: highly recommended.

    Stephaine, SG Office Management

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: EASY TO LEARN THE SYSTEM

    Cons: TOO MANY STEPS TO DO ONE THING

    Verdict: NOT REALLY

    ROSEMARY, ISK INSTITUTE

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly

    Cons: Nothing

    Verdict: A great investment.

    angie, Anytime Fitness

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: MediTouch has GREAT Customer Service!

    Cons: they should provide onsite training.

    Verdict: This is a great software for a small medical office.

    STACY, DR. WILLIE LOUIS, M.D.

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: UI is very simple and it is easy to teach

    Cons: customer support could be much better

    Verdict: highly recommended

    Malik, Ibn Sina Foundation

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meaningful use support and very easy to customize

    Cons: Still in the honeymoon period

    Verdict: Consult software advice first to start your search for ehr or billing software.

    Pearl, Comprehensive Vasculat Surgery

    Dec, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use, simple to learn.

    Cons: Overall performance of the program and it's add on's are lacking.

    Verdict: its ok

    Kimberly, Health Center

    Dec, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: easy to use.

    Cons: I don't like that it was mainly compatible with apple more than android since a lot of our doctors are not familiar with apple products.

    Verdict: Make sure that it is something your office can use and understand easily many times older people will need more time to get use to the system

    Tosha, Core Healthcare management

    Dec, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Practice management

    Cons: No patient retention tools that I know of.

    Verdict: Good system, would make several changes in the clinical portion.

    Sarah, NHWC

    Dec, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: you can populate the program and build it up like blocks

    Cons: too much clicking and consumes too much time.

    Biljana, Green Pediatrics

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: easy to use

    Cons: slow to fix problems

    Verdict: Too many updates

    Brigitte, Higher Ground Services LLC

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: simple and easy to use.

    Cons: nothing

    Verdict: I think the MediTouch customer support should be tested.

    Rehman, EvoTechBPO, LLC

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Meditouch is easily accessible. It is not Windows based so I can use it with any operating system.

    Cons: there are some bugs and have some learning curves in meditouch PM software, where accounts will show an outstanding insurance balance when there is none.

    Verdict: Invest time in your learning and it will be worth it!

    Angelice, Pro-Health Services

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User friendly

    Cons: We have not had proper training. There are tutorials but the image is tiny. You have to look real close.

    Verdict: It's easy to use and very user friendly.

    Pauleen, Biohealth Pain Management

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User Friendly and the amazing staff involved in the transition.

    Cons: none

    Verdict: Check out this product before you decide.

    Linda, BUSINESS BILLING SERVICE

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use and friendly

    Cons: Need better support system from customer service.

    Verdict: recommended

    Beth, Tower Plaza Neurology

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I really like the Portability and integration of the billing system.

    Cons: I don't like updates, which they were not done during the week.

    Verdict: Easy to teach new employees.

    Michael, Tower Plaza Neurology

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It was easy to learn and since then has been very ease of use. You don't have to be trained a lot to efficiently use this software. Excellent after sales support

    Cons: Too many choices for a certain systems such as dermatology.

    Verdict: It saved us a lot of time and speeded up our various processes fairly well. If you are going for it try negotiating the price to get your hands on the best deal.

    Christian, Faith Healthcare, LLC

    Nov, 2016

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is customizable and easy to use. The company has great implementation team and gives excellent training.

    Cons: Absolutely nothing

    Verdict: We had disappointing experiences in the past and lost a lot of money in making bad choices. At first we were a bit skeptical of MediTouch (previous experiences, you know) but were really happy with our decision as the software was simply excellent. The software is incredibly customizable and comprehensive.

    Rachel, PlayBig Therapy

    Nov, 2016

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