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The myAvatar Suite developed by Netsmart is a very prominent health IT system in the enterprise behavioral health software industry. The system offers a complete Electronic Medical Records System and practice management (PM) suite which can be used by all types of behavioral health organizations.
This health IT suite is compatible with psychiatric hospitals, substance abuse providers, methadone clinics, community mental health centers, managed care organizations, and state mental health systems. The software suite can be used in both inpatient and outpatient.
Netsmart myAvatar Suite is a fully-integrated suite that has the capacity of managing all aspects of behavioral health care. The system comes complete with more than 20 modules that encompass patient records, patient scheduling, progress notes, treatment plans, order entry, pharmacy management, billing, financial reporting, workflow automation, e-prescribing, document management, and other similar functions.
The company has more than 18,000 customers and utilizes a very progressive approach to the development of this software suite. It is the first behavioral health software system that has earned a Complete EHR Ambulatory and Complete EMR, Inpatient, from the Drummond Group.
MyAvatar delivers an unmatched user experience through its workflow automated Consoles. They allow clinicians to easily access the client data and also offer one-click data entry. The system is offered as either an on-premise or cloud-based application and offers its customers the flexibility of using the program on their own servers for extra protection or simply by accessing it remotely over the web.
myAvatar is scalable and is in use by practices with hundreds of providers offering care in multiple locations. Netsmart’s “Connected Care” tool allows doctors to share and collect patient information. The system is further Health Information Exchange (HIE) ready.
Overall
Ease of Use
Customer Support
Functionality
Pros: User-Friendly because their user interface allows for seamless transition from all aspects of the EHR.
Cons: Had to email our account rep. Still, havenu2019t heard back from her.
Verdict: Facilitates the interview, simplify the provider's work.
Debbie, Maine Medical Center
Jan, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It's Web based you can use it from anywhere.
Cons: I wish there was a pane for tasks in the patient summary.
Gloria, Georgialina Physical Therapy
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Quite distressing. Nothing new or better than some cheap software out there. Simple to use otherwise.
Cons: Very cumbersome, set up to make you make errors, overloads memory easily, not consistent with use of commands
Verdict: I would never recommend it.
Gerard, MBMHI
Jun, 2021
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