compulink-advantage-software EHR and Practice Management Software

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Rating

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  • Ease of Use
  • Customer Support
  • Functionality

Compulink Healthcare Solutions

Rating: 4
Reviews: 33
: Dec, 2023

Compulink Healthcare Solutions, formerly known as Compulink Advantage is an electronic health records software (EHR) solutions provider that offers Electronic Health Records software (EHR), Practice Management (PM) software, and revenue cycle management services. It also provides ASC-EHR, inventory management, optical POS, and practice automation. It is a Cloud-based EMR software that caters to medical practices of all sizes.

Compulink Electronic Health Records (EHR) software module offers functions such as customizable healthcare graphs and charts, integrated (e-Rx) e-prescribing, lab interfacing, PQRS coding assistance, and Meaningful Use compliance reporting.

Compulink Healthcare solutions provide specialty-specific EMR Software for Urology, Physical therapy, Dermatology, Addiction, Audiology, Gastroenterology, Mental health, Podiatry, Orthopedics, Otolaryngology, Optometry, and Ophthalmology. It offers great customization options for these specialties and adapts to a practice’s unique needs.

Compulink Advantage’s Practice Management (PM) software solution offers practice automation, patient tracking and management, a fully integrated patient portal, flexible scheduling, and integrated staff productivity tools. Compulink Healthcare solutions offer the revenue cycle management (RCM) service that assigns a dedicated team that uses a powerful technology platform to prompt claims submissions, manage denials and rejections, patient’s billing, payment posting, and detailed reporting.

For the optimum use of Compulink Healthcare cloud-based solutions, the users can access Compulink Healthcare EHR software mobile app. Designed for Android and IOS, the app can be accessed on mobile phones and handheld devices for seamless note-taking and making patient examinations efficient. Health-care providers can also access key information, process claims and prescribe medication on the go, and not be bound by a one-location server. Compulink EMR is also ICD-10 updated, ONC Certified and HIPAA compliant.

User Reviews for Compulink Healthcare Solutions

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is one of the best practice management software system I have used in years. Also, there is always someone from customer support to help and support. So far the experience has been great.

    Cons: There are just a few glitches here and there.

    Verdict: Really good overall, very good value.

    Troy, Family Eye Care

    Nov, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I wanted something that was attainable to get information from home and they have all the solutions.

    Cons: Customer service has been slow to respond to my needs,

    Verdict: A very smart EMR, I would recommend.

    Felicia, Stanford Children Centre

    Sep, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The reports are easily customizable and the customer support service is very helpful.

    Cons: There should be an option to open multiple tabs and the patient system interface needs to be updated.

    Verdict: A diverse system would highly recommend.

    Sandra, Star Medical & Billing Service

    Sep, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The fact that we can auto populate positives and that you can forward exam findings from last visit is great.

    Cons: The software does not track patient visits which is a negative.

    Verdict: Great software but can be improved

    Brian, International Eye Centre

    Sep, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Scheduling gives us access to all financial information which is just great. So far have had an amazing experience with Compulink Healthcare EHR.

    Cons: I did not like the layout of the features. But others might like it.

    Verdict: This is probably for larger practices.

    Andre, Global Wellness Centre

    Jun, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like how simple this software system is and how easy it is in general, like the icons. They are colourful so you can identify them easily.

    Cons: The demographic page needs to be improved, it can be really overwhelming with the many details there are.

    Verdict: It is a little lacking for its price, but overall a solid choice.

    David, Fresh Vision

    Dec, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software offers many great customization options and allows you to make a chart and gets you exactly what you need to do.

    Cons: It has a very complicated training program.

    Verdict: Great learning experience

    Shawn, Black Rock Vision Centre

    Sep, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The support always help with our problems and are very clear and well trained.

    Cons: They could dial back a bit on the updates. They are pretty annoying.

    Verdict: Great support but need to improve with the updates

    Lucien, Prince Centre

    Aug, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The customer support service works very efficiently and is very knowledgeable.

    Cons: The initially training and implementation program needs more improvement.

    Verdict: Compulink is the best EHR with an excellent customer support service.

    Eileen, Visioncare

    Jun, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The design of the patient portal is great. I also like the overall layout and it is very easy to use.

    Cons: Nothing as such.

    Verdict: After researching cloud based options I felt that Compulink was the best out of the bunch and so far I have been right.

    Frank, Optometry

    Jun, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The support team and the trainers are very helpful. The software provides with necessary work process mandated for optimal business practices.

    Cons: Some changes and improvements are needed for the training process.

    Verdict: Choosing this EMR was a good decision and we saw significant improvement in our work.

    Patty, Gookomis Endaad

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: All its features work fine. The system is very easy to use and has been great for our practice.

    Cons: Poor customer support. They have no answers to even the simplest of questions.

    Verdict: A good EMR.

    Theodore, Medical Practice

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the customizability mainly and it serves as a good all in one EMR Software for my practice.

    Cons: It is honestly ridiculous how many glitches there are after an update.

    Verdict: The money spent makes it a good option. The bugs really need to be fixed properly

    Rebecca, Healthcare & Training

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very powerful and has met the needs of our pediatric practice and allowed us to become level certified as a patient-centered medical home.

    Cons: The inability to fully customize progress notes. Also, I faced much trouble in getting this product and it was slow as well.

    Verdict: I would recommend.

    Damaris, Newton Clinic

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The business problems we had earlier, that we are solving with Compulink Healthcare software now, are unique and so commendable.

    Cons: Many times I am clicking about 5-7 times to get to where I want.

    Verdict: What I would recommend to others considering Compulink Healthcare Solutions software is to do your homework before you pull the trigger and sign a long contract with this company.

    Joseph, Scottsdale Personal OB

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Unlike other EMR solutions, I have found Compulink Healthcare Solutions to be the most open for developers whether you are an expert or beginner.

    Cons: Old labs are difficult to find and cant be manually searched for.

    Verdict: It is great but needs flexibility to configure.

    Anna, New Hope Placement

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It can be easy enough to use, and offers some nice functionality.

    Cons: It seems to get more bugs with each update.

    Verdict: Overall the bugs make it pretty difficult and frustrating to use.

    Mary, Optical Clinic

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I do think that it was more difficult at first but after a while it was much easier to use, especially with the help of the customer support.

    Cons: The initial learning curve mostly, but there can also be a lot of options which almost take too many clicks to reach.

    Verdict: Definitely needs some improvement and optimization.

    Sue, Vision & Training Centre

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The support does not keep you waiting. The software itself has been great, especially with training new staff.

    Cons: It can be quite buggy at times.

    Verdict: It is a great software and Compulink have remained helpful and supportive with our transition to EHR.

    Nicholas, Eye Care

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This is is very easy to use software system. The charting is not only easy but one of its best features.

    Cons: The software does not track patient visits I hope it is updated soon.

    Verdict: Great software.

    Brian, International Eye Centre

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This system has allowed us to decrease the workload of our staff, and increase their efficiency, and reduce the stresses of paper workflows.

    Cons: Training was terrible and just raised more and more confusions.

    Verdict: An affordable but average software.

    Harold, Patriot Pediatrics

    Mar, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We changed our practice management software to Compulink Healthcare and I have been very satisfied with their support and help.

    Cons: It hasnt been the easiest to learn, sometimes can be clunky or may limit how many documents you can work on at once.

    Verdict: It seems like the best long term solution for us.

    Andrew, Golden Eye Care

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system worked fairly well when we were a small practice. As our practice grows - the slower the system gets. After months of arguing that our system is running too slow, they identified the issue as a "bug" in their system and will at some point place it on a list to eventually be looked at. There are reports that we cannot run and areas of the system we cannot use due to "a long running script".

    Cons: Way too expensive for what you receive. System issues not being resolved is the biggest complaint. A system "bug" is not important to the support staff, even though it greatly affects our ability to be productive.

    Verdict: Great room for improvement.

    Christina, LMDC

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The implementation of ICD-10 was seamless and had no negative effect on our clinic. I picked this EMR over another because I was promised it included telemedicine as well and it does, so happy about it.

    Cons: The program, freezes, have to click in and out of multiple boxes, up to multi-clicks to finish a consult note.

    Verdict: A great EMR software system in my opinion.

    Carlos, Droz Rehab

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It makes it easy to track how physicians are performing throughout the year and make adjustments to help meet MU criteria.

    Cons: I dislike that the applications from the app bar where updated awhile back and it is hard to find which application to use if the exact picture or name is not mentioned.

    Verdict: System slows down and freezes again and again.

    Steven, Fertility Centre

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The product has made the documentation very easy for us. The customer support service is great and very helpful.

    Cons: Nothing, I love it.

    Verdict: I wish I had bought it earlier.

    Paul, Senior Sight

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very affordable but not user friendly.

    Cons: It is very difficult to use it on the Mac. Not very useful for large and busy practices.

    Verdict: Outdated software with a very old interface.

    Paige, Medical Practice

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: They have dedicated Client Experience Manager and dedicated account executive helps to keep up a personal touch.

    Cons: Also, Compulink Healthcare Solutions helpdesk call line hasn't been the quickest or most knowledgeable about issues when I have called in the past.

    Jeffery, Biotech Labs

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is robust enough to adapt to our individual needs.

    Cons: You may end up regretting your decision unless of course a member or members of your senior management team is receiving some type of kickback from the company.

    Verdict: I was made to pay for it the whole time because the patient registration portion which was the only usable part of the was being used.

    Donna, Ammonoosuc Community Health

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I don't think there are any good features in this system. It is absolutely useless.

    Cons: It gets worse with each new update.

    Verdict: Bad experience

    Danny, Optometry

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: They never fulfill their commitments and the promises, very poor customer support.

    Cons: There are so much clicking and it is very time consuming.

    Verdict: Now the service is improved but still, I would not recommend it.

    Brent, Tanner Clinic

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have found Compulink Healthcare EMR software easy to work on and easy to train new employees and providers.

    Cons: I worked for a teaching clinic that came on board with Compulink Healthcare software and it has nothing extra ordinary, very average.

    Verdict: There definitely better options out there to choose from.

    Francesca, Shasta Community Health Centre

    Nov, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have nothing good to say about this software system. Nothing as such that I liked!

    Cons: The product has a lot of buttons which wastes time. Very complicated to use

    Verdict: Very hard and complex to learn

    Aimee, Eye Care

    Sep, 2020

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