Athenahealth EMR software CEO Jonathan Bush revealed that the goal of the new tech was to remove the tedious work that doctors had to do every day.
According to reports, athenahealth is all set to demonstrate new offerings developed to address multiple pain points that physicians face today at the upcoming HIMSS18.
The company is planning to introduce a provider-facing mobile app that enhances connectivity across the healthcare system. It will relieve the providers to turn to their computers to, for instance, bill the patients and can easily do from their phone from wherever they are.
athenahealth CEO Jonathan Bush said, “This goes so much further than the average ‘virtual assistant’ in healthcare.”
Bush further added that their main goal was to take away the dull work providers often have to do. This grunt work includes dealing with insurance claims, document services, faxes, authorization management and denials. Bush thinks that no doctor wants to do this sort of work as they have never been schooled to do it. He also said that it was the work that causes the most physician burnout, an epidemic that is plaguing the US healthcare industry.
Experts have observed that the past year managed to turn out to be a very interesting one for athenahealth. The company was forced to tighten its belt and layoff staffers along with shuttering some locations as an investor acquired approximately 10 percent of the healthcare IT company’s stock.
athenahealth has reportedly transitioned to an agile development culture. Something that places in place a unique methodology that is designed to foster a more seamless approach to innovation and product development.
“Instead of annual assessments, tactical plans are reviewed in 1-2 week increments, allowing us to work faster, course-correct quickly, and show regular, demonstrable progress,” Bush explained. “Our clients reap the benefits of this approach as we continue to open up our network, build connectivity, and work toward a platform experience that has never existed before in healthcare.”