Kareo EMR software offers a comprehensive electronic health record (EHR) solution that empowers healthcare providers with various features. A first pick for many healthcare providers, Kareo EMR software is usually a good fit. If you’re thinking of switching to Kareo but you’re on the fence, this blog is for you. We take a look at their available features, pricing, pros, and cons in our 2023 software review.
Kareo EMR Software Features and Pricing
Efficient Charting and Documentation
Kareo’s EMR software excels in providing efficient charting and documentation tools. Healthcare providers can seamlessly document patient encounters, capture vital signs, and input diagnoses using customizable templates tailored to different medical specialties. This feature not only reduces administrative burdens but also ensures accurate and comprehensive patient records.
Intuitive User Interface
A user-friendly interface is crucial for effective EMR usage. Kareo’s interface is designed with simplicity and ease of use in mind, allowing healthcare professionals to navigate the system effortlessly. The intuitive layout minimizes the learning curve, enabling clinicians to focus on patient care rather than grappling with complex software.
Interoperability for Seamless Communication
In today’s interconnected healthcare landscape, interoperability is vital. Kareo’s EMR software facilitates seamless communication through its integration capabilities. It enables electronic prescribing, lab orders, and results, ensuring that healthcare providers have access to comprehensive patient data across different healthcare systems.
Patient Engagement Tools
Kareo’s EMR solution extends its impact beyond the clinic walls by offering patient engagement tools. The patient portal empowers individuals to schedule appointments, access their medical records, and securely communicate with healthcare providers. This fosters active patient participation and strengthens the patient-provider relationship.
Telehealth Integration
In an era where telehealth has gained prominence, Kareo rises to the occasion. The integration of telehealth functionalities allows healthcare professionals to conduct virtual visits, ensuring continuous care delivery even in remote settings. This feature not only benefits patients but also enhances practice accessibility.
Comprehensive Practice Management
Kareo’s EMR software goes beyond clinical documentation by offering comprehensive practice management tools. Users can manage appointments, handle billing and claims, and access financial insights all within a single platform. This integrated approach streamlines administrative tasks and promotes practice efficiency.
Pricing Structure
Understanding the cost of adopting a new EMR system is crucial for healthcare organizations. Kareo’s pricing structure is designed to offer flexibility and scalability. Starting at $125 a month, pricing may vary based on factors such as practice size and requirements. Kareo does not offer a free trial.
Points to Consider Before Buying
Slow Systems
Customers have complained of systems becoming slow during peak hours. Patient scheduling, documentation, and various other tasks become difficult due to slow loading times. This can be detrimental to practices and affect the quality of healthcare they provide.
Outsourced Customer Support
Kareo outsources its help desk. In Kareo reviews, many customers claimed they found it difficult to receive clear information from customer service. Though Kareo is available for support via phone, email, and live chat, the outsourced service providers weren’t very helpful. They lacked basic knowledge. Furthermore, the help center search bar can be difficult to navigate.
Hidden Costs
Though it is advertised at $125 per month, this is the basic cost of the software. Added features have an additional cost which can be too expensive for small practices. They have to pick and choose which feature they absolutely need and which they will have to do without.
