eClinicalWorks EMR Software is rolling out its V12 update in 2025, and it’s packed with exciting new features that make clinical workflows smoother and boost patient engagement. One of the standout improvements is the video conferencing tool, which now delivers crisp, high-definition video, allows you to record sessions, and includes more interactive options to enhance telehealth visits. The platform also now syncs in real-time with popular wearables, such as Fitbits and Apple Watches, making it easy for providers to monitor patients’ vital signs.

Robust Security with eClinicalWorks EHR Software

Recognizing the importance of security, eClinicalWorks Electronic Medical Records (EMR) Software has stepped up its game with stronger protections, including two-factor authentication, encrypted messaging, and advanced access controls, all designed to keep sensitive health information safe.

V12 Platform with Artificial Intelligence Integration

The V12 platform stands out because of its seamless AI integration. A key feature is Sunoh.ai, which cleverly listens to doctor-patient conversations and automatically turns them into organized SOAP notes. This cuts down on the time providers spend on paperwork.

There’s also Image AI that smartly sorts scanned documents and faxes, ensuring they end up in the right patient’s file. Plus, PRISMA, an AI search tool in the EMR System, lets clinicians quickly find old notes and lab results. And with Robotic Process Automation (RPA) through Automated Playlists, appointment reminders and billing get handled automatically, which helps reduce the stress on providers and makes everything run smoother. All these AI tools in the eClinicalWorks V12 software work together to boost productivity and support the focus on value-based care.

Workflow and Usability Improvements

Version 12 is all about making things smoother and easier to use. Clinicians will notice some helpful changes. There’s a new floating toolbar and an Encounter tab that’s much more intuitive, so doctors and nurses can quickly get to labs, prescriptions, and medical history right from their current screen, without having to jump around.

Features like Smart Macros, dynamic note fields, and customizable templates make documenting patient information swift. The split-prescription option in the new V12 eClinicalWorks EMR Software lets patients choose between picking up their medication right away or having it mailed, giving them more flexibility. Keeping track of orders is simpler now with color-coding for follow-up care. And on the scheduling side, there are updates like editable appointment details, easy “Out-of-office” flags, a better view of provider schedules, and a central Family Hub, all aimed at making scheduling and coordination run more efficiently.

Better Revenue and Value-Based Care with eClinicalWorks EHR Software V12 Platform

The eClinicalWorks V12 system empowers clinicians to do better financially and clinically. The RCM Software features automate billing processes, help lower the number of claim denials, and boost reimbursements. The update also includes support for tracking quality metrics like HEDIS, MIPS, and HCC coding, which helps the EMR System fit in with value-based care models. One particularly useful new feature is the pre-visit planning tool. This pulls together a patient’s risk factors, any care gaps, and chronic condition alerts before they arrive, making it easier for providers to make proactive decisions.

Final Thoughts

The 2025 V12 update is a big step forward for eClinicalWorks EMR Software. With smarter AI tools, better security, smoother workflows, and more support for value-based care, V12 helps practices give smarter, quicker, and more personal care. For clinics still using older versions, switching to V12 looks like it will boost efficiency, get patients more involved, and lead to clear improvements in how well treatments work.

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Kimberly Mullen