The use of cloud-based software solutions gives greater flexibility to practices as they have all the information at their fingertips. To make the most out of Cloud-based EMR software and Revenue Cycle Management (RCM) software system it is important to maximize the usage of the cloud-based system to meet health IT needs.
If providers need direction to get the best out of the cloud-based Practice Management software and EHR software then these 5 tips will be helpful to streamline practice operations, which will ultimately take your practice to the next level.
What is cloud-based software?
Software as a service (SaaS) offers the delivery of cloud-based software solutions. The cloud-based software provider hosts the app and infrastructure. It has the benefits of scalability, improved patient security, reduced costs, and easy maintenance. Healthcare organizations opt for cloud-based EMR/EHR software solutions because of greater flexibility and reduced compliance concerns.
5 tips to maximize cloud-based software services
Tip number 1 Training – It is important to stress the importance of training. If staff is trained well to use the software features, and tools then the software will operate to its maximum potential to benefit a practice. Training resources like articles, videos, and guides can be helpful to make sure the staff members are comfortable with the software. Healthcare organizations can’t expect it from the staff alone so physicians need to be involved and engaged to make sure that the practice runs smoothly. Through continual training sessions, healthcare providers will have a better grip on the software system and hence have greater control over workflows.
Tip number 2 Customization – A cloud-based Practice Management (PM) software allows any practice to manage medical billing procedures and patient records with a personalized dashboard. This dashboard provides a bridge of connection with every part of the practice. It is advised that the dashboard is customized according to specific needs. Reporting functionalities can also be customized which can provide helpful insights about practice performance levels. A modified PM software allows doctors to offer better care to patients as they have to spend less time assembling reports.
Tip number 3 Patient Portal EMR Software – Patient portals are an effective platform to decrease staff work and keep patients happy. Patients can easily confirm, schedule, and reschedule appointments through the portal. Patients can also pay online payments in a breeze and make use of educational resources that are available to them. The patent portal software platform empowers patients to keep them satisfied throughout their healthcare journey. Staff members can focus on other patient services as they don’t have to print records for patients as patients have free access to medical records and other information. The patient portal offers robust functionalities to reduce administrative pressure and keep patients involved in their healthcare process.
Tip number 4 Access Round the Clock – The remote access of a cloud-based software system offers flexibility for providers and staff members to access patient records and other important information from anywhere. The single sign-in functionality is becoming common on the cloud which helps providers access all personal health information easily and securely through smartphones which helps enhance the patient care process and improve patient outcome levels.
Tip number 5 Insurance Eligibility – The software system can check patient insurance eligibility before their doctor’s appointment which will save the time of staff members during busy working hours. Medicare Managed Care Plan can be unclear for many patients so providers need to check with the carrier before the visit with the Medicare patient.
Moving Forward
Cloud-based software services are the way forward for your medical practice! The tips mentioned above will guide medical practices through the cloud to enhance billing, administrative and clinical workflows which will attract new patients and generate more revenue.
