The right EMR software can turn tables for practices, and this is exactly what happened to Televero Health after the implementation of AdvancedMD EMR software. The behavioral health practice offers virtual care therapy and psychiatry solutions across the United States. They selected the AdvancedMD platform because it is an all-in-one system with patient scheduling, billing, reporting, and data connectivity. With the flexible and scalable software, Televero Health expanded from 30 to 200 providers while maintaining operational efficiency. The practice also improved its cash flow and was able to reduce patient no-show rates.
Why Did Televero Health Select AdvancedMD EHR Software?
Behavioral health workflows are complex and have different needs as compared to traditional medical clinics. Behavioral health providers offer long-term care and remote care and need to coordinate care with other specialists. Televero needed robust electronic medical records software that offered interoperability and met its scalability goals.
The AdvancedMD EHR system shone brightly because of its cloud infrastructure and robust data sharing options. The APIs and Open Database Connectivity allowed Televero Health to find and analyze data easily. This transparent visibility allowed the leadership at Televero to keep a track of practice performance and patient care.
AdvancedMD EMR software Features Utilized by Televero
A star EMR system is because of the intuitive and practical features that help streamline tasks and empower providers. The following functionalities were utilized by Televero Health in the fully integrated AdvancedMD platform:
Practice Management
The practice management software automated patient scheduling, insurance verification, and front-desk operations. With AdvancedMD’s PM software, the practice was able to manage patient appointments effectively, and the automatic patient reminders help to curb the issue of patient no-shows. Front-desk staff were less burdened and had more time to focus on other patient services.
Specialty-Specific EHR Software
The advancedMD behavioral health EMR software is designed to meet the special requirements of mental health practices. There are specialty-specific templates for depression, anxiety, PTSD, OCD, and many more. Therapists at Televero health greatly benefit from progress notes, treatment plans, and outcome measures. The customizable templates available in the EHR system can improve clinical documentation efficiency and accuracy.
Telehealth Integration
For an online medical practice like Televero, it is critical to have an intuitive and robust telehealth platform to offer seamless remote care. AdvancedMD EMR software combines telemedicine, patient scheduling, patient documentation, and billing to conduct virtual care without going back and forth on different systems.
Patient Engagement Solutions
Patients seeking mental health services require strong patient engagement tools that are simple to use. AdvancedMD EMR software offers patients a patient portal, HIPAA-compliant two-way messaging, and simple online booking. These digital solutions helped Televero Health to keep patients involved throughout their healthcare journey and reduce any administrative workload.
Real Benefits by Using AdvancedMD EHR Software
Tapping the AdvancedMD EMR software platform reaped many benefits for Televero Health.
- Its cash flow situation improved in only 90 days.
- Cleaner insurance claims helped to reduce any payment delays for the practice.
- The electronic reminders feature helped to decrease no-shows by 80%, ensuring schedules were full.
- Scalability goals were met with the cloud-based software.
It is crystal clear that the right EMR software can unlock many benefits for a medical practice. The partnership with AdvancedMD EHR software enabled Televero Health to focus on patient care and also meet practice goals like never before. Success begins with automation, interoperability, and reliable software customer support.
